Basic Sales Skills (2-3days)

This programme is the foundation-training programme for all who wish to make a successful career in sales. Not only does it cover the basic techniques of face-to-face selling, but encompasses the psychology of buying, planning and self-management. This programme would suit all sales people who are currently employed in a sales position as well as internal sales and those who wish to make a career in selling.

·  Telephone technique

·  Selling on the telephone

·  Opportunities for developing business

·  Planning

·  Making Appointments

·  Positive Mental Attitude

·  How to handle difficult customers

·  Using your voice and controlling the conversation

·  Overcoming objections

·  Following up